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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denessa Caton

November 6, 2024

5  out of  5
rating by Denessa Caton
"I spoke to Oliva on my lunch, and I onky been with State Farm for 2 months and she called to make sure everything was okay with my insurance and if I wanted to change anything. She was very nice and helpful"
We responded:
"Thank you for the 5-star review! Olivia is a great team member at Erynn Nelson State Farm Insurance Agency. I am glad that we could help on your current insurance and look forward to helping with all of your future insurance and financial service needs."
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Matthew Ormsby

October 12, 2024

5  out of  5
rating by Matthew Ormsby
"Ashlin went out of her way to help me pay my bill..I'm a retired- disabled Wildland Mountain Firefighter for Cal-Fire....an I'm fighting lung cancer. Being kind to client's is really appreciated..Especially by me..Please give Ashlin a raise an tell her an other girls their thankyou an i was really havn a bad day ,physically ,an she made me smile an appreciate kind warm people...thankyou Ashlin, thankyou Erynn..thankyou to all you wonderful. girls.. God Bless you an keep you safe......Matthew Ormsby ."
We responded:
"Thank you so much for the kind review, Matthew! Ashlin and the rest of the crew always love to help you with your insurance needs and look forward to working with you in the future. - All of us at Erynn Nelson State Farm Insurance Agency"
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Juno Kim

September 30, 2024

5  out of  5
rating by Juno Kim
"State Farm is by far the best insurances company in my opinion based on my personal experience with Geico, AAA previously. Taylor Zanone is exceptionally good at taking care of her clients. She is efficient and responsive. I feel completely stress free about my auto insurance now. I am so glad I made a right choice by choosing State Farm."
We responded:
"Thank you for the amazing 5-star review! Taylor is a great part of our team here at Erynn Nelson State Farm Insurance Agency. I am glad that we could help on your auto insurance and look forward to helping with all of your other insurance and financial service needs in the future."
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Nicole McNeely

February 8, 2024

5  out of  5
rating by Nicole McNeely
"Best insurance agency I have ever worked with. I felt like these people truly care about their customers. Customer service with integrity. Wonderful group!"
We responded:
"Thank you for such a kind 5-star review! Here at Erynn Nelson - State Farm Insurance Agency we do pride ourselves with superior customer service and integrity. We are looking forward to helping you with all of your future insurance needs."
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Ron Vipond

January 3, 2024

5  out of  5
rating by Ron Vipond
"Olivia is very nice, knowledgeable and a happy person. Very enjoyable working with her. Your Agency is amazing. Thank You for all that you do for me."
We responded:
"Thank you for the 5-star review! Olivia is a great asset to Erynn Nelson - State Farm Insurance Agency. Thank you for being a pleasure to work with as well! We are looking forward to helping with all of your future insurance needs."
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William Horton

January 3, 2024

4  out of  5
rating by William Horton
"I have had State Farm insurance for almost a decade. I've had a good experience with the people at Erynn Nelson's branch. They are nice folks. I hope I feel the same if I ever have to make a claim."
We responded:
"Thank you for the nice review. We are glad you have had good experiences here at Erynn Nelson - State Farm Insurance Agency! We always are striving to do better in order to earn a 5-star review. Please let us know if you have any feedback for our office to get there. We are always here in the event you need to use the coverage provided by your insurance policy."
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Anonymous

January 2, 2024

5  out of  5
rating by Anonymous
"Very friendly, and helpful answered all my questions and met my needs highly recommended! Staff made me feel very welcomed. Erynn made the process of getting a new policy very easy and fast. I am very thankful to have found their business"
We responded:
"Thank you for the kind 5-star review! I am so glad you felt welcomed by the team here at Erynn Nelson - State Farm Insurance Agency. It was a pleasure to help you with your insurance needs and look forward to continuing in the future. "
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Jill Borbon

October 31, 2023

5  out of  5
rating by Jill Borbon
"Just needed to remove a car and add a car to my policy, Olivia and Kayleona made this a simple and quick process, all done over the phone. New temporary id cards came by email shortly after hanging up. Of all the steps in buying a new car, this was the easiest!"
We responded:
"Thank you for the kind 5-star review. Olivia and Kayleona are great assets to the team here at Erynn Nelson - State Farm Insurance Agency. Glad we were able to help with your auto insurance and look forward to working with you in the future!"
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Randall Libby

August 10, 2023

5  out of  5
rating by Randall Libby
"Erynn Nelson and her office staff are some of the best people to work with. They've been very helpful with all my insurance needs. And if by chance, they don't know something, they research it and get back to me in a timely manner."
We responded:
"Thank you for such a nice 5-star review! We are so glad that we get to help with all of your current and future insurance needs."
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Marty Dockendorf

August 1, 2023

5  out of  5
rating by Marty Dockendorf
"My family and I count ourselves lucky to have had Erynn and her amazing ladies take over the families insurance and financial accounts and guide us through this past year. From helping us navigate what the needs and fit for our various insurance coverages to walking me through my deceased father's accounts, her and her office does it with compassion, knowledge, wisdom and fantastic humor! Thank you all for what you have done Erynn, you've put this old man's mind at ease. We know where we will look for our insurance needs!"
We responded:
"Marty, thank you for such a kind 5-star review! We consider ourselves lucky to be able to help with all of your family's insurance and financial service needs. Look forward to helping you more in the future. - Erynn and Team"
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Lucky Rojas

June 28, 2023

5  out of  5
rating by Lucky Rojas
"I wouldn't go with ANY other insurance company EVER! VEHICLES, HOME, EVEN LIFE INSURANCE. Erynn Nelson is also the best that's including ALL her staff. Everyone is very kind, patient, and knowledgeable."
We responded:
"Thank you for the kind 5-start review and allowing us to help with your auto, fire and life insurance! It has been a pleasure and look forward to working with you in the future on any other insurance or financial service needs."
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Tattoo Lady

June 6, 2023

5  out of  5
rating by Tattoo Lady
"The ladies in Erynn Nelson’s office are the best; always welcoming and friendly! Erynn makes time for everyone. They are just pleasant to do business with."
We responded:
"Thank you for the kind 5-star review! It is a pleasure doing business with you and helping you with your insurance needs. "
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Josie Smith

April 26, 2023

5  out of  5
rating by Josie Smith
"Our truck was broken into during the weekend when the office was closed, but I was easily able to file a claim online for the broken window. A rep called me back to help finalize everything. My local office called me when they opened to make sure everything was taken care of, which it had been at that point. The only big problem was the glass company who dropped the ball big time when it came to fixing our window. After several weeks of excuses, I called my State Farm office with my complaint. Kayleona, who had helped me from the start, got things set up with another glass company in town (Perkins Glass) who had the glass ordered within three days with none of the excuses I got from the previous company. Being robbed makes you feel so invaded, but the ease of filing the claim, the helpful and caring follow up by State Farm, and Kayleona's extreme helpfulness and attention to detail made this experience less stressful for me, which I really appreciate. She and my agent, Erynn Nelson, are why we've been, and will remain, long-time State Farm customers."
We responded:
"Josie, thank you for the 5-star review. I am glad our office was able to help you through your troubles with the glass company and get your claim resolved. Thank you for trusting us with all of your insurance needs and look forward to working with you in the future!"
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Grant Peterson

March 15, 2023

5  out of  5
rating by Grant Peterson
"Erynn was very personable, knowledgeable and made good suggestions to safeguard our home and assets. Recommended!"
We responded:
"Grant - it was such a pleasure getting to know you and helping with your insurance needs. Thank you so much for the kind 5-star review."
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Roger Lederer

January 20, 2023

5  out of  5
rating by Roger Lederer
"Pleasant, efficient, and quick. Can’t ask for more."
We responded:
"Thank you for the kind 5-star review and trusting our office with all of your insurance needs!"
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Zyriek

September 28, 2022

5  out of  5
rating by Zyriek
"I am so grateful that I got the opportunity to work with Erynn, she and her team have extremely helpful and I would gladly recommend to go through them!"
We responded:
"Thank you for the 5 star review and you have been amazing to work with as well. Look forward to helping with all of your insurance needs in the future!"
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Daniel jimenez

September 27, 2022

5  out of  5
rating by Daniel jimenez
"Help us every step of the way in switching services. Ready to answer our questions."
We responded:
"Daniel, it was a pleasure helping you! Look forward to working with you in the future on all of your insurance needs. - Erynn"
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Malissa Yang

September 21, 2022

5  out of  5
rating by Malissa Yang
"I really appreciate Taylor here at this office, she’s been amazing. The best part is she’s on top of her things, she calls back in a timely manner every time and when she calls she addresses you by your name & it really makes you feel like you’re someone to them and not just another “client.” Thank you Taylor!"
We responded:
"Malissa - appreciate the kind words and 5 star review. Taylor is a wonderful employee! Thank you for letting our office help with your insurance needs and look forward to working with you more in the future."
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Jennifer Stevens

August 25, 2022

5  out of  5
rating by Jennifer Stevens
"Erynn and staff put their client’s need first. They find a new way to save me money whenever I go into the office and I love their new location!"
We responded:
"Jennifer, thank you for the review! We love our new location as well. Appreciate you trusting our office to help with all of your insurance needs."
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Jesse Molatore

August 25, 2022

5  out of  5
rating by Jesse Molatore
"5+ stars! Erynn and her team are awesome, you will be greeted with a smile every time. Very knowledgeable, and kind. Office is clean and welcoming. I am so happy to have my insurance with this local gal!"
We responded:
"Jesse, thank you so much for the 5+ star review. We enjoy working with you and helping with all of your insurance needs as well!"
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caleb boyer

August 25, 2022

5  out of  5
rating by caleb boyer
"When I went in for a quote for my home and auto insurance the they were very helpful and made sure all my questions were answered."
We responded:
"Caleb, thank you for stopping by for your home and auto insurance and the review. Look forward to working with you on all of your insurance needs in the future!"
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Melinda Lederer

August 25, 2022

5  out of  5
rating by Melinda Lederer
"A very helpful staff. Got everything I needed. I loved working with them. Thank you so much!"
We responded:
"Thank you Melinda for taking the time to express your satisfaction with our agency! My team and I look forward to assisting you with your future insurance needs! - Erynn"
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Ralph Dacy

March 23, 2022

5  out of  5
rating by Ralph Dacy
"Erynn and staff are very client satisfaction oriented and respond quickly to questions and resolving issues. Over many years here we have experienced several State Farm agents and regard Erynn as one of the best."
We responded:
"Thank you for the kind review Ralph. We love working with you and look forward to helping you with all of your insurance need in the future!"
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Paul Zenope Melcon

February 10, 2022

5  out of  5
rating by Paul Zenope Melcon
"Erynn responded promptly, provided insurance alternatives, and helped me choose a plan based on my needs. She is client-oriented and a pleasure to work with. I am fortunate to have her as my agent."
We responded:
"Thank you Paul - it has also been a pleasure working with you on your insurance needs. I am fortunate to have you as a customer as well!"
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NICK FORD

February 4, 2022

5  out of  5
rating by NICK FORD
"Erynn and her staff have been very responsive to my inquiries. That’s very important to me and I’m appreciative."
We responded:
"Nick, appreciate the kind feedback and allowing our office to help with your insurance needs!"